NEYA LISBOA HOTEL, Lisbon – A Smart Stay in the City
About the Hotel
Sustainable Accommodation Options
NEYA Lisboa Hotel offers 76 soundproof rooms, including five earth-themed suites inspired by Forest, Mountain, Beach, Countryside, and City moods. All rooms feature low-consumption air conditioning, shiatsu massage pillows, free WiFi, minibars, LCD TVs, and laptop-compatible safes. The Mountain Suite includes a mountain mural wall and pebble-textured flooring. Bathrooms have reduced water usage systems, and solar panels heat bath water using renewable energy.
On-Site Dining Venues
Viva Lisboa Restaurant serves traditional Portuguese cuisine using regional and seasonal products. The NEYA Lounge Bar offers drinks, snacks, burgers, and light meals in an informal setting. A breakfast buffet includes pastries, cold meats, and jams. The hotel also features an outdoor terrace for light meals and immune juices, along with an onsite coffee shop and shopping mall.
Wellness and Recreation Facilities
The hotel includes a Day Spa with massage services, body treatments, a hot tub, and holistic therapies. A fitness center features three exercise machines. Guests can borrow bicycles for city exploration. Four meeting rooms with thermal and acoustic insulation, multimedia equipment, and moveable walls are available for events, supported by an ECO Meetings service for sustainable event planning.
Location and Transport Access
NEYA Lisboa Hotel is situated in a quiet area next to Hospital Dona Estefânia, a 15-minute walk from Marquês de Pombal Square and Avenida da Liberdade. It's 2 km from Rossio and 10 minutes from Picoas Metro. The hotel is a 20-minute commute from Humberto Delgado Airport via public bus and provides bicycle access for guests. Nearby attractions include Botanical Garden, Edward VII Park, and Lisbon Cathedral (2 km away).
Guest Services and Sustainability
Services include 24-hour reception, room service, concierge, wedding services, and free WiFi throughout. The hotel implements environmental sustainability through waste management, solar water heating, flow reducers, sensor taps, and a 'PLASTIC FREE' program with rechargeable amenities. Social responsibility partnerships include Centro Hospitalar Lisboa Central and Ronald McDonald House Charities. The Solidary Room initiative provides accommodation for families of hospitalized children.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Cycling
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Car hire
- Laundry
- Dry cleaning
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Spa & wellness centre
- Jacuzzi
- Massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Patio
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
The hotel offers a cozy stay with clean and comfortable rooms, friendly staff, and a convenient location near the center. However, the dining experience could be improved, and some areas need better cleaning.
My stay at the hotel had its ups and downs. The rooms were spacious but had a slight odor of cigarette smoke and needed more lighting. The hotel assigned rooms based on their preference rather than mine. However, the closet in the room was ample with drawers and hangers provided.
The hotel had comfortable and quiet rooms, with some cleanliness issues in minor areas. The service was professional and accommodating, though check-in times could be long. The location was convenient for sightseeing and close to local attractions. The dining options were satisfactory, offering healthy choices but with some queues and limited selection. Overall, the facilities were decent, with both positive and negative aspects to consider.
I found the hotel to be in a convenient location, not far from the historic areas of Baixa and pretty close to the Marques de Pombal Monument. The rooms, although reasonably clean, seemed a bit neglected and didn't have a tea or coffee machine. The staff was friendly and helpful, but the service was a bit slow at times. The dining experience was average with some queuing in the mornings. Overall, a decent value for the money considering the calm neighborhood.
The hotel had just the right rooms with everything I needed, including comfortable beds and nice hot showers. The decor was minimal which made the room feel a bit empty, but the bed was clean, although the mattress was a bit hard. Despite that, I slept okay, which was good for a special occasion.
The hotel had clean and big enough rooms with good amenities; however, some areas were a bit cramped. The service was friendly and helpful despite minor cleanliness issues. The location was a little further than expected and not very close to the metro station. The dining experience was good but lacked variety. The facilities were satisfactory overall.
I had a mixed experience at this hotel. The rooms were spacious and well-equipped with a closet that had drawers and hangers, although they were a bit dark with limited natural light. The service was friendly and charismatic overall, but some interactions left me feeling uneasy. The location was quite convenient with close proximity to metro stations and downtown, albeit a bit further from tourist attractions than expected. The dining was average, with a nice mixture of local produce but nothing extraordinary. Overall, a decent stay with some ups and downs.
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